Privacy Policy

Privacy Policy

Last Updated: August 5, 2026

At Clover89 Global LLC ("Clover89," "we," "our," or "us"), we respect your privacy as much as we value the meaningful gifts we create. Whether you're purchasing a personalized keepsake or simply browsing our website, we are committed to protecting your personal information and handling it responsibly.

This Privacy Policy explains what information we collect, how we use it, how we share it, and the choices you have regarding your personal information when you visit https://clover89.com, place an order, create an account, or communicate with us.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

To provide our products and services, we may collect the following categories of information.

A. Information You Provide

When you interact with Clover89, you may voluntarily provide:

  • Full name
  • Billing and shipping addresses
  • Email address
  • Phone number
  • Account information (if you create an account)
  • Order history
  • Personalized names, initials, dates, messages, quotes, or custom text
  • Uploaded photos, artwork, or design files for personalized products
  • Customer support communications
  • Product reviews and feedback you choose to submit

Providing personalization information is optional. However, certain custom products cannot be produced without the information you choose to provide.

B. Payment Information

Payments are securely processed by trusted third-party payment providers.

Clover89 does not store or have access to your complete payment card information.

Depending on your chosen payment method, payment processing may be handled by services including:

  • Shopify Payments
  • Shop Pay
  • PayPal
  • Apple Pay
  • Google Pay

Each provider maintains its own privacy and security practices.

C. Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Pages visited
  • Products viewed
  • Referring website
  • Date and time of visits
  • Session activity
  • Website performance data

This information helps us improve website functionality, security, and customer experience.

D. Cookies & Similar Technologies

We use cookies and similar technologies to:

  • Keep your shopping cart active
  • Remember your preferences
  • Maintain secure checkout sessions
  • Improve website performance
  • Measure website traffic
  • Prevent fraud
  • Analyze customer behavior
  • Deliver marketing communications only where you have provided consent or where otherwise permitted by applicable law

You may disable cookies through your browser settings. Please note that doing so may affect certain website features.

Third-Party Cookies

Depending on how you interact with our website, cookies may also be provided by trusted third parties, including:

  • Shopify (shopping cart, checkout, session management)
  • Google Analytics (website analytics)
  • Google Ads and Google Shopping (conversion measurement)
  • Meta Pixel (advertising performance, if enabled)

These providers process information in accordance with their own privacy policies.

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Create personalized products
  • Verify transactions
  • Provide customer support
  • Send order confirmations and shipping updates
  • Prevent fraud and unauthorized activity
  • Improve our products, services, and website
  • Analyze website performance
  • Comply with legal obligations
  • Send promotional emails only if you have opted in or where permitted by applicable law

You may unsubscribe from marketing communications at any time using the unsubscribe link included in our emails.

3. Personalized Content & Uploaded Photos

Personalization is at the heart of Clover89.

When you provide names, dates, messages, photographs, artwork, or other customization details, we use that information solely to create and fulfill your personalized order.

Data Retention for Personalization Files

Personalization files may be securely retained for up to 30 days after confirmed delivery to support quality assurance, replacement requests, or customer service.

After this period, personalization files—including uploaded photographs whenever reasonably practicable—are routinely deleted or anonymized unless longer retention is required by law or necessary to resolve an active dispute or legal claim.

We will never use your personalized photos, names, or custom designs for advertising, marketing, or public display without your explicit permission.

4. How We Share Your Information

We do not sell your personal information.

We only share information with trusted service providers when necessary to operate our business.

Ecommerce Platform

Our online store is powered by Shopify.

Shopify provides the ecommerce platform that enables us to operate our online store, process orders, manage checkout, and securely store customer information necessary to provide our services.

Shopify acts as one of our trusted data processors and handles information in accordance with its own Privacy Policy.

Production Partners

To manufacture and fulfill personalized products, we may share only the information necessary with trusted production partners, including:

  • Printify
  • Gearment
  • Other carefully selected manufacturing partners

Only the information required to produce and deliver your order is shared.

Payment Processors

Payments are securely processed through trusted providers such as:

  • Shopify Payments
  • Shop Pay
  • PayPal

Shipping Carriers

To deliver your order, we may share shipping information with carriers including:

  • USPS
  • UPS
  • FedEx
  • DHL
  • Other regional delivery partners

Reviews & Testimonials

If you choose to submit a product review, your review information may be processed by our trusted review platform, such as Judge.me, for the purpose of collecting and displaying authentic customer feedback.

Professional Service Providers

We may also share information with trusted providers who assist us with:

  • Website hosting
  • Fraud prevention
  • Analytics
  • Customer support
  • Accounting
  • Legal compliance

Each provider is authorized to use your information only as necessary to perform services on our behalf.

5. We Do Not Sell Your Personal Information

Clover89 does not sell, rent, or trade your personal information to third parties for monetary compensation.

We do not build customer profiles for sale to advertisers.

We take this commitment seriously.

6. Data Security

We implement commercially reasonable administrative, technical, and organizational safeguards designed to protect your information, including:

  • SSL encryption
  • Secure payment processing
  • Access controls
  • Limited employee access
  • Fraud monitoring
  • Regular security updates

Although no method of electronic transmission or storage is completely secure, we continuously work to protect your information using industry-standard security practices.

7. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of eligible personal information
  • Request a copy of your information
  • Object to certain processing
  • Withdraw consent where processing is based on consent
  • Opt out of marketing communications

To exercise any of these rights, please email admin@clover89.com with the subject line: Privacy Request

We may request reasonable information to verify your identity before processing your request.

California Residents (CCPA / CPRA)

California residents may have additional rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), including the right to:

  • Know what personal information we collect
  • Access eligible personal information
  • Correct certain inaccurate information
  • Request deletion of eligible personal information
  • Exercise privacy rights without unlawful discrimination

Because Clover89 does not sell personal information, requests related to the sale of personal information generally do not apply.

European Union & United Kingdom (GDPR)

Customers located in the European Economic Area or the United Kingdom may have rights under the GDPR or applicable UK privacy laws, including the right to:

  • Access personal information
  • Correct inaccurate information
  • Request erasure
  • Restrict or object to certain processing
  • Request data portability where applicable
  • Lodge a complaint with their local supervisory authority

8. Children's Privacy

Our website is intended for a general audience and is not directed to children under the age of 13.

We do not knowingly collect personal information from children. If we learn that personal information has been collected from a child under 13, we will take reasonable steps to delete that information promptly.

9. International Data Transfers

Clover89 primarily serves customers in the United States but welcomes customers from around the world.

Your information may be processed in countries where our service providers operate. Where required by law, we implement appropriate safeguards for international data transfers.

10. Data Retention

We retain personal information only for as long as necessary to:

  • Fulfill your orders
  • Provide customer support
  • Maintain order records
  • Comply with legal obligations
  • Resolve disputes
  • Enforce our agreements

Retention periods may vary depending on the type of information and applicable legal requirements.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, business practices, or legal obligations.

Any updates will be posted on this page with a revised "Last Updated" date.

Continued use of our website after changes become effective constitutes acceptance of the updated Privacy Policy.

12. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Clover89 Global LLC

Business Address:
30 N Gould St #66939
Sheridan, WY 82801
United States

Phone:
+84 934 892 288

Email:
admin@clover89.com

Website:
https://clover89.com

We are committed to protecting your personal information with honesty, transparency, and the same level of care that goes into every personalized gift we create.